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Rubbish Clearance Surrey is committed to providing an accessible and inclusive online experience for all users in the Surrey area, including people with disabilities. We aim to ensure that everyone can access information about our accessible rubbish clearance services, request quotes, and contact our team without facing digital barriers.
We are continually working to align our website and online services with the Web Content Accessibility Guidelines, WCAG 2.1, at the AA level. These guidelines are internationally recognised standards that explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our aim is that users can perceive, understand, navigate, and interact with our online rubbish clearance information clearly and effectively, whether they live in Surrey or are accessing our services from elsewhere.
Our website is designed to be compatible with commonly used screen-reader technology. We structure content using clear headings, meaningful page titles, and descriptive text so that users who rely on assistive technologies can navigate our rubbish clearance information efficiently. Alternative text is added to informative images where appropriate so that screen-reader users can understand key content even when they cannot see the images.
We also strive to ensure that important information about our rubbish removal services in Surrey is provided in text form rather than being locked into images or complex visual formats alone.
The Rubbish Clearance Surrey website is built to be usable with a keyboard alone, without requiring a mouse or touch input. Users should be able to navigate between links, forms, and interactive elements using the tab, shift plus tab, enter, and arrow keys. We work to keep the tab order logical, so that moving through the page with a keyboard follows a clear and predictable sequence.
We also aim to provide visible focus indicators so that users can easily see which part of the page is currently selected while using keyboard navigation.
We aim to use simple, plain language to describe our accessible rubbish clearance services in Surrey, so that information is easier to understand for all users, including people with cognitive or learning disabilities. Paragraphs are kept clear and concise, and headings are used to break content into logical sections.
We make efforts to ensure sufficient colour contrast between text and background, so that content remains legible for users with low vision or colour vision deficiencies. We also aim to ensure that text can be resized using browser controls without loss of functionality.
Our accessibility efforts include testing our website across a range of modern browsers and devices commonly used in Surrey and beyond. We aim to provide a responsive layout that adapts to different screen sizes so that users can access information about rubbish collection and waste removal from desktop computers, laptops, tablets, and smartphones.
Accessibility is an ongoing process. As we add new content and features to our Rubbish Clearance Surrey website, we continue to review them against WCAG 2.1 AA standards. We welcome feedback from users about any accessibility barriers that may remain, so that we can prioritise improvements and better support everyone who needs rubbish clearance in Surrey.
If you experience difficulty using our website, or if you need information about our rubbish clearance services in a different format, please contact us. We will do our best to provide reasonable adjustments and accessible alternatives, such as large print, simplified information, or support over the phone.
You can contact our team by phone or email to request assistance, ask questions about accessibility, or provide feedback about your experience using our site. When you contact us, please describe the issue you encountered, the page you were visiting, and the device or browser you were using, if you are comfortable sharing those details. This information helps us investigate and resolve the problem more effectively.
We value feedback from all users, including people with disabilities who rely on accessible rubbish clearance in Surrey. We aim to acknowledge accessibility queries and feedback as quickly as possible and to provide a response or proposed solution within a reasonable time frame, depending on the complexity of the issue.
By working together with our users, we are committed to making the Rubbish Clearance Surrey online experience as accessible, usable, and inclusive as we can.
Read the Accessibility Statement for Rubbish Clearance Surrey, outlining our WCAG 2.1 AA commitment, screen-reader compatibility, keyboard navigation, and how to request accessible rubbish clearance support in Surrey.
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